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Hiring a Web Designer in Kansas City: 8 Questions to Ask First.

TJ Slade7 min read
A small business owner meeting with a web designer to discuss a project
TJ Slade

TJ Slade

Web designer · Kansas City

Hiring a web designer in Kansas City is strange shopping. Every portfolio looks nice, every quote sounds confident, and the prices range from a few hundred dollars to more than a used car. The difference between a great hire and an expensive mistake usually isn't the portfolio. It's the questions you ask before you sign. I'm TJ Slade, a Kansas City web designer, and these are the eight questions I'd ask anyone building my website, including me.

Why questions instead of portfolios? Because a portfolio shows you the best day of someone's work, and a website project is sixty ordinary days. The questions below surface the things that actually determine how those days go: who you'll talk to, what happens when scope shifts, what you own at the end, and who picks up the phone a year later. Every one of them has a good answer and a bad answer, and I'll tell you what each sounds like.

1. Who actually builds my website?

This is the question that surprises people most. At many agencies, the person who wins your business is not the person doing the work. Design gets handed to one team, code to another, sometimes offshore, and your project loses something at every handoff. A good answer names the actual humans. When you work with me, the answer is short: I do, all of it. Whatever answer you get, make sure you know who you'll actually be talking to after the contract is signed.

2. Can I see recent work, and talk to a past client?

Anyone can show screenshots. Ask for live sites you can click through on your phone, because that's how most of your customers will experience them. Then ask for one past client you can email. A designer who's proud of their work will hand over a name happily. You can browse my portfolio without asking, and I'll connect you with past clients any time.

3. What exactly is included, and is the price fixed?

Vague scope is where budgets go to die. Get the pages, features, revisions, and launch tasks in writing, and ask whether the number is fixed or hourly. Hourly billing on a poorly scoped project is how a $4,000 site becomes an $8,000 site. I quote every project as one fixed price before we start, and I wrote a full breakdown of what a website costs in Kansas City so you can sanity-check any quote you get.

4. Will I own my website, domain, and content?

This one bites people years later. Some shops register your domain in their name, host your site on a proprietary builder you can't leave, or charge an exit fee for your own files. I've rebuilt sites for Kansas City businesses that discovered, mid-dispute, that they didn't own their own web address. Ask directly: if we part ways tomorrow, what do I walk away with? The right answer is everything, your domain registered in your name, your content, and the site files themselves. Anything less means you're renting your own storefront, and the landlord sets the terms.

Reviewing a web design contract before signing
Scope, price, and ownership belong in writing before any work starts.

5. What should my site be built on, and why?

You're not testing their technical vocabulary, you're testing whether they listen. A good designer asks how often you'll update the site, whether you're selling online, and who's maintaining it, and then recommends a platform to fit. If they pitch the same platform to everyone, that's their comfort zone talking, not your needs. The core decision is usually whether you need a static site or a CMS, and a designer who can't explain that tradeoff in plain English will struggle to explain anything else.

6. How is SEO handled from day one?

A website nobody finds is an expensive business card. Search-friendly structure, fast load times, proper titles, and clean markup should be baked into the build, not sold back to you later as an add-on. Google publishes its own SEO starter guide, and the basics in it are the minimum any professional build should cover. One warning: if anyone guarantees you a number-one ranking, walk away. Nobody honest promises that.

A web designer walking a client through a website design on screen
A good designer explains the why behind every recommendation, in plain English.

7. What happens after launch?

Websites need updates, backups, and the occasional fix. Ask who handles that, what it costs, and how fast they respond when something breaks on a Saturday. Some designers vanish after the final invoice, leaving you searching for help with a site you didn't build. I offer website maintenance plans, and even clients who skip them know I'm one phone call away, because I built the thing.

8. What do you need from me, and when will it launch?

Timelines slip for two reasons: the designer overpromised, or the content arrived late. Ask for a realistic timeline and, just as important, a list of what they need from you: photos, copy, logins, feedback, and who on your side signs off. A designer who tells you your homework up front is a designer who has actually shipped projects on time before. And if a timeline sounds too good, ask what happens to the price and the date when revisions run long. The confident ones have an answer, because they've been there.

Red flags that end the conversation

Any one of these is your cue to keep shopping:

  • Guaranteed #1 Google rankings, nobody honest promises that.
  • No live sites you can visit, only screenshots.
  • They'll own your domain or host you somewhere you can't leave.
  • Vague scope with hourly billing and no cap.
  • You can't get a straight answer about who does the work.
  • Pressure to sign today for a discount that expires.
A business owner and web designer shaking hands after agreeing to work together
When the answers are straight, the handshake is easy.

Ask me the same questions

I'd genuinely rather you interview three designers, me included, than hire blind. Bring this list to every call. If you want my answers, they're all over this site: fixed quotes, one person start to finish, you own everything, and SEO built in from the first line of code. Reach out and ask me anything on this list, no pitch, no pressure.

FAQ

Questions readers ask.

How much does it cost to hire a web designer in Kansas City?

Most small business websites in Kansas City run $2,000 to $10,000 depending on scope. A simple static site sits near $2,000, sites you manage yourself start around $4,000, and online stores run $5,000 to $10,000. Get a fixed quote in writing before any work starts, and be wary of open-ended hourly billing.

Should I hire a freelancer or an agency?

It depends on scale and how you like to work. Agencies suit large companies that need big teams and don't mind account managers. A solo designer or freelancer gives you direct access to the person doing the work, lower overhead, and usually better prices. The questions in this post work on both, and the answers will tell you quickly which fits.

How long does it take to build a small business website?

Most take a few weeks from kickoff to launch, depending on scope and how quickly content and feedback move. A single landing page is faster; a store or a larger CMS build takes longer. A designer should give you a realistic timeline up front along with a list of what they need from you to hit it.

What's the biggest red flag when hiring a web designer?

Guaranteed search rankings. Google itself warns that nobody can promise a #1 position, so anyone who does is either lying or using tactics that can get your site penalized. A close second: designers who keep ownership of your domain or host your site somewhere you can't leave.

Do I need a local web designer or can I hire remotely?

Either works, and I serve clients nationwide myself. Local has real perks: face-to-face meetings, knowledge of the Kansas City market, and someone you can actually meet for coffee when planning the project. What matters more than geography is communication, ownership, and a fixed scope, which is exactly what these eight questions surface.

Need a website in Kansas City.

Tell me about your business and I'll point you to the option that fits, no pressure and no obligation.