Services / Website Maintenance
Website Maintenance.
Keep your website running smoothly. Our maintenance plans ensure your site stays secure, up-to-date, and performing at its best.
Overview
What Maintenance means for your business.
Launching a website is just the beginning. Without regular maintenance, your site becomes vulnerable to security threats, performance degradation, broken functionality, and outdated content that drives customers away. Website maintenance isn't glamorous, but it's the difference between a site that works for your business and one that quietly costs you money. Solo Digital Design provides website maintenance services in Kansas City that keep your site secure, fast, and functioning perfectly, so you can focus on running your business.
I'm TJ Slade, and I provide ongoing website maintenance and support for businesses throughout the Kansas City metro area. As both the designer and developer behind your site, I know your website inside and out. When something needs attention, I'm not learning your codebase for the first time. I already understand it. That means faster fixes, smarter optimizations, and proactive maintenance that prevents problems before they affect your customers.
Whether you need a comprehensive monthly maintenance plan or just occasional technical support when issues arise, Solo Digital Design has a solution that fits your needs and budget.
Interactive Preview
Your Site, Always Healthy
This is what I monitor so you never have to think about it.
Why It Matters
Why Website Maintenance Matters
A website that was perfectly secure and fast on launch day won't stay that way on its own. Software vulnerabilities are discovered constantly. WordPress alone patches critical security issues multiple times per year. Plugins become outdated. SSL certificates expire. Server configurations need updating. Without regular maintenance, these issues accumulate until something breaks or, worse, your site gets hacked.
Security breaches aren't hypothetical, they happen to Kansas City small business websites every day. Hacked websites can be used to distribute malware, redirect visitors to malicious sites, steal customer data, and damage your reputation with both customers and search engines. Google penalizes hacked websites in search results, sometimes removing them entirely. Recovering from a security breach is significantly more expensive and time-consuming than preventing one through regular maintenance.
Performance also degrades over time. Database bloat, outdated plugins, accumulating media files, and changing browser standards all contribute to gradually slower page loads. Since page speed directly impacts both search rankings and conversion rates, a slow website is actively costing you money, even if you don't notice the gradual decline.
Regular content updates signal to search engines that your website is active and current, which positively impacts your rankings. An outdated website with old information also erodes customer trust. If a visitor sees last year's copyright date, outdated staff information, or discontinued products still listed, they question whether your business is still operating. Maintenance keeps everything current and trustworthy.
What's Included
Our Website Maintenance Services
Security Updates & Monitoring
We keep your website's core software, plugins, themes, and dependencies up to date with the latest security patches. We monitor for vulnerabilities, malware, and suspicious activity. If a security issue is detected, we respond immediately to isolate and resolve it. For WordPress sites, this includes core updates, plugin updates, and security hardening measures that significantly reduce your attack surface.
Performance Optimization
We continuously monitor and optimize your site's performance, page speed, Core Web Vitals, database efficiency, and server response times. As your content grows and web standards evolve, periodic performance tuning ensures your site stays fast. This includes image optimization, cache management, database cleanup, and code optimization as needed.
Regular Backups
We maintain automated, off-site backups of your entire website, files, database, and configuration. Backups are stored securely and tested regularly to ensure they can be restored quickly if needed. In the event of a crash, hack, or accidental deletion, we can restore your site to a recent working state with minimal downtime and zero data loss.
Content Updates
Need to update your hours, add a new team member, change pricing, swap out photos, or publish a blog post? Our maintenance plans include a set number of content update requests per month. You send us what needs to change, and we handle it, usually within one business day. No need to learn a CMS or worry about accidentally breaking something.
Uptime Monitoring
We monitor your website 24/7 for downtime and performance issues. If your site goes down, we're alerted immediately and begin investigating before you even know there's a problem. Our monitoring tracks response times, uptime percentage, and server health, giving you peace of mind that your website is always available when customers need it.
Priority Technical Support
When something goes wrong or you have a technical question, you get direct access to the developer who built your site, not a generic help desk. Maintenance plan clients receive priority response times and dedicated support for any website-related issues, questions, or requests. One point of contact who knows your site inside and out.
The Process
How Our Maintenance Service Works
Site Assessment
We audit your current website's health, security status, software versions, performance benchmarks, backup status, and any existing issues. You receive a clear picture of where your site stands and what needs immediate attention versus ongoing maintenance.
Maintenance Plan Setup
We establish your maintenance schedule, set up monitoring tools, configure automated backups, and address any critical issues identified during the assessment. Your site is brought up to current standards before ongoing maintenance begins.
Ongoing Monthly Maintenance
Each month we perform scheduled updates, security scans, performance checks, and backup verification. Content update requests are handled as they come in. You receive a monthly maintenance report summarizing everything we did, your site's health metrics, and any recommendations for improvements.
Proactive Problem Prevention
Beyond routine maintenance, we proactively identify potential issues before they become problems, deprecated features, upcoming software compatibility changes, growing performance bottlenecks, and emerging security threats. This forward-looking approach prevents the costly emergencies that come from neglecting website health.
Working Together
Website Maintenance for Kansas City Businesses
As a website maintenance provider based in Overland Park, I support businesses across the Kansas City metro with ongoing website care. Many of my maintenance clients are businesses whose sites I originally designed and built, which means I have deep familiarity with their technical setup and can resolve issues faster than someone encountering their codebase for the first time.
I also maintain websites that were built by other developers or agencies. If your original developer disappeared, your developer relationship ended, or you inherited a website that nobody understands. I can step in, audit the site, and provide reliable ongoing maintenance. Kansas City businesses shouldn't be stuck with a website nobody knows how to maintain.
Having a local maintenance provider means you can reach a real person quickly when something goes wrong. You're not submitting tickets to a faceless support queue, you're contacting the developer who knows your site and can fix issues fast. For businesses where website downtime directly impacts revenue, that responsiveness is invaluable.
Why Choose Solo Digital
Why Choose Solo Digital Design for Maintenance
Developer-managed, your site is maintained by the person who built it, not a generic support team
Proactive approach, we prevent problems, not just react to them
Transparent reporting, monthly reports showing everything we did and your site's health
Flexible plans, packages scaled to your site's complexity and your budget
Local KC support, direct access to a real developer in Overland Park
No long-term contracts, month-to-month service, cancel anytime
FAQ
Questions about maintenance.
How much does website maintenance cost?
Our maintenance plans start at a monthly retainer that varies based on your site's platform, complexity, and the level of support you need. A basic plan covering security updates, backups, and monitoring is very affordable for most small businesses. Plans with content updates, performance optimization, and priority support are available at higher tiers. Contact us for a custom quote based on your specific website.
What happens if my website gets hacked?
If you're on a maintenance plan and your site is compromised, we respond immediately, isolating the threat, cleaning the infection, restoring from a clean backup if necessary, and hardening the site to prevent reoccurrence. This is included in your maintenance plan at no additional emergency fee. If you're not currently on a plan, we offer one-time malware removal and security restoration as a standalone service.
Can you maintain a website that someone else built?
Yes. We regularly take over maintenance for websites built by other developers, agencies, or DIY platforms. We'll start with a thorough audit to understand the codebase, identify any existing issues, and establish a maintenance baseline. As long as the site is built on standard technologies (WordPress, Shopify, React, HTML/CSS), we can maintain it.
How often do you perform updates and backups?
Security updates are applied as soon as they're available, usually within 24 to 48 hours of release. Backups are automated daily with weekly off-site archives. Performance checks and comprehensive maintenance tasks are performed monthly. Uptime monitoring runs 24/7 with instant alerts if issues are detected.
Do I need a maintenance plan if I have a simple website?
Even simple websites need basic maintenance, security updates, SSL renewal, backup verification, and software compatibility checks. The complexity of your maintenance plan should match the complexity and business importance of your website. A simple brochure site needs less than a high-traffic eCommerce store, and our plans are priced accordingly.
What's included in the monthly maintenance report?
Each monthly report covers: updates applied (core, plugins, themes), security scan results, backup status, uptime percentage, page speed metrics, any issues identified and resolved, content changes made, and recommendations for future improvements. It gives you complete visibility into your website's health without needing to check anything yourself.
Pairs Well With
Make maintenance go further.
Search Engine Optimization
Get found online. Our SEO strategies help your business rank higher in search results, driving organic traffic and qualified leads to your website.
Web Development
High-performance websites built with modern technologies. From simple business sites to complex web applications, we bring your vision to life with clean, scalable code.
Start a project
Ready to invest in maintenance?
Tell me about your business and I will put together a plan that fits your goals and your budget.